2014 Winners & Finalists

Congratulations to the 2014 winners and finalists. For full details please see 2014 winners magazine.

Best Card Design of the Year

Category Winner: Coutts & Co

Silk Card

Finalists

  • Coutts & Co - Silk Card
  • Emirates Skywards and MBNA - Emirates Skywards Credit Card Account and Emirates Skywards Elite Credit Card Account
  • Manchester United & MBNA - The Manchester United 2013 Champions Credit Card design
  • MBNA - The MBNA Everyday Credit Card
  • MBNA - MBNA More Rewards Credit Card
  • Travelex and Raphaels Bank - Cash Passport Globe
Highly Commended:
Emirates Skywards and MBNA-Emirates Skywards Credit Card Account and Emirates Skywards Elite Credit Card Account
Category Sponsor: Gemalto

Best Card Benefits Programme of the Year

Category Winner: Royal Bank of Scotland Group

Cashback Plus "Feel rewarded everyday"

Finalists

  • Barclaycard - Barclaycard Freedom Rewards
  • Capital One and Vauxhall Rewards - Vauxhall Rewards
  • Coutts&Co - Silk Card
  • Lloyds Banking Group - Halifax Cashback Extras
  • Royal Bank of Scotland Group - Cashback Plus "Feel rewarded everyday"
  • SAV Credit - aqua Credit Checker

Best Card Cross Selling Programme of the Year

Category Winner: Barclays and Barclaycard

Better Together

Finalists

  • Barclays and Barclaycard - Barclaycard Transfer to Bank
  • Barclays and Barclaycard - Better Together
  • WEX CorporatePay - WEX CorporatePay's Virtual Credit and Vritual Prepaid Programme
  • -

Best Affinity or Co-branded Card Programme

Category Winner: Capital One and Vauxhall Rewards

Vauxhall Rewards

Finalists

  • Capital One and Media Ingenuity - Luma Credit Card
  • Capital One and Vauxhall Rewards - Vauxhall Rewards
  • Emirates Skywards and MBNA - Emirates Skywards Credit Card Account
  • Etihad Guest and MBNA - Etihad Guest Credit Card Account
  • Manchester United & MBNA - Manchester United Credit Card
  • STA and IDFT Financial Services with Tuxedo Money - STA ISIC Cashcard

Best CSR Programme

Category Winner: Ikano Bank

Cheese Matters

Finalists

  • American Express - Realise the Potential of the Community
  • Ikano Bank - Cheese Matters
Highly Commended:
American Express-Realise the Potential of the Community

Best New Prepaid Card Product of the Year

Category Winner: STA and IDT Financial Services with Tuxedo Money

STA ISIC Cashcard

Finalists

  • Contis Financial Services - Motonovo Prepaid Card with Performance Bonus
  • easyject and Raphaels Bank with Payment Card Technologies - The Euro Currency Card by easyJet
  • Payment Card Solutions and IDT Financial Services - The Bread4Scrap Prepaid Card Solution for the Scrap Metals Industry
  • STA and IDT Financial Services with Tuxedo Money - STA ISIC Cashcard
  • Travelex ad Raphaels Bank - Multi-Currency Cash Passport
  • Tuxedo Money and IDT Financial Services - Eccount Money
Highly Commended:
Payment Card Solutions and IDT Financial Servies -The Bread4Scrap Prepaid Card Solutions for teh Scrap Metals Industry

Best CRM Programme

Category Winner: Barclaycard

Barclaycard Customer Retention Programme

Finalists

  • Barclaycard - Barclaycard Credit Increase Policy
  • Barclaycard - Barclaycard Customer Retention Programme
  • Ikano Bank - Ikano turning Karen Milllen's Client Data into Valuable Actionable Insights
  • Royal Bank of Scotland Group - RBSG & Aimia - Your Points

Best Overseas Payments Programme

Category Winner: AirPlus International

AirPlus Internation in China

Finalists

  • AirPlus International - AirPlus Internation in China
  • Bank of America Merrill Lynch - Corporate Travel Card
  • Barclaycard US - Barclaycard Arrival
  • Contis Financial Services - airBaltic Payment Card
  • IDT Financial Services - The XXImo Card
  • WorldPay - WorldPay's Alternative Payments Programme

Best Security or Anti-Fraud Development

Category Winner: Barclays

Text message alerts, 24/7 worldwide

Finalists

  • Barclays - Text message alerts, 24/7 worldwide
  • Chase Paymentech Europe - Safetech Fraud Tools
  • HSBC - "Groundbreaking Card Not Present Solution"
  • MBNA - MBNA Email Triggers
  • Royal Bank of Scotland Group - RBS & RSA working together to prevent fraud
Highly Commended:
HSBC-"Groundbreaking Card Not Present Solution"

Best Merchant Acquiring Initiative

Category Winner: WorldPay

Global Shopper

Finalists

  • AIB Merchant Services - Authipay
  • Wirecard UK and Ireland - Setting Trends - Wirecard as an Integral Part of the Mobile Evolution
  • WorldPay - WorldPay Contactless
  • WorldPay - Global Shopper
Category Sponsor: Diners Club International

Best Business Card Programme

Category Winner: Advanced Payment Solutions

CashPlus Business Card Programme

Finalists

  • Advanced Payment Solutions - CashPlus Business Card Programme
  • AirPlus International - Europe's First Mobile Corporate Payment Product
  • American Express - Corporate Gold and Platinum Cards
  • cardone banking and Wirecard Card Solutions - cardonebanking current account for Small Businesses
  • Lloyds Banking Group - Corporate MultiPay
Highly Commended:
American Express-Corporate Gold and Platinum Cards
Category Sponsor: TSYS Managed Services EMEA

Most Responsible Credit Card Lending Practices

Category Winner: Nationwide

Open Doors

Finalists

  • Barclays and Barclaycard - Better Together
  • CCUK Finance Ltd and Raphaels Bank - Shout! - The launch of a new voice for responsible lending
  • Nationwide - Open Doors
  • SAV Credit - aqua Credit Checker
Category Sponsor: Visa

Best Alternative Payments Programme

Category Winner: Citi & PayPoint

Simple Payment Service

Finalists

  • Citi & PayPoint - Simple Payment Service
  • Kalixa Payments Group - Kalixa Pay
  • PayPoint - PayPoint Quick Credit Voucher
  • paysafecard - paysafecard - pay cash.paysafe.
  • Tuxedo Money and IDT Financial Services - Eccount Money
  • Ukash - Ukash
Highly Commended:
PayPoint-PayPoint Quick Credit Voucher

Lifetime Achievement Award

Category Winner: Ashley Head

Category Sponsor: The Ashton Partnership

Best Achievement in Customer Service

Category Winner: Barclaycard

"Making the Basics Great" Improvement Strategy

Finalists

  • Barclaycard - Disputes Transformation
  • Barclaycard - "Making the Basics Great" Improvement Strategy
  • Global Payments - Bringing customer sign-up into the twenty-first century.
  • MBNA - MBNA Essentials
  • Nationwide - Doing the Right Thing
  • Santander UK - Moments of Truth
Category Sponsor: MasterCard

Best Technology Initiative of the Year

Category Winner: EE

Pay Phones are Back!

Finalists

  • Barclaycard - Disputes Transformation
  • EE - Pay Phones are Back !
  • Global Payments - Using Mobile Technology to make Card Acceptance a Reality for Small Businesses
  • MBNA - MBNA Responsive Digital Design Programme
  • Nationwide - Favourite Transactions on ATMS
  • PayPoint - PayPoint Quick Credit Voucher
Category Sponsor: Ingenico

Best New Debit Card Programme of the Year

Category Winner: KBC Bank

The Bank of You

Finalists

  • KBC Bank - The Bank of You
  • Nationwide - FlexPlus Account
  • Royal Bank of Scotland Group - Cashback Plus - "Feel Rewarded Every Day"
Highly Commended:
Nationwide-FlexPlus Account

Best Card Marketing Campaign of the Year

Category Winner: Barclaycard

"Toys"

Finalists

  • Barclaycard - Barclaycard Contactless London
  • Barclaycard - "Toys"
  • Barclays - Branch Debit Card Replacement
  • Manchester United & MBNA - Manchester United Credit Card
  • Santander UK - 123 Credit Card
  • Tesco Bank - Bagel
Category Sponsor: FIS

Best New Credit Card Product of the Year

Category Winner: Capital One

Aspire World Travel

Finalists

  • Capital One - Aspire World Travel
  • Emirates Skywards and MBNA - Emirates Skywards Credit Card Account & Emirates Skywards Elite Credit Card Account
  • Etihad Guest & MBNA - Etihad Guest Credit Card Account
Category Sponsor: Aspire Lifestyles

Best Initiative in Mobile Payments

Category Winner: WorldPay Zinc

Putting Card Payments in the Hands of Micro Businesses

Finalists

  • Barclays - Pingit:Buyit
  • Barclays - Pingit :Pictures
  • Global Payments - Bringing Card Acceptance to Small Businesses using Mobile Technology
Category Sponsor: Giesecke & Devrient

Best Industry Innovation of the Year

Category Winner: Global Payments

Shaving Transaction Times to Under a Minute in the Hospitality Industry

Finalists

  • AirPlus International - Europe's First Mobile Corporate Payment Product
  • Barclaycard - Disputes Transformation
  • Barclays - Pingit:Buyit
  • EE - Pay Phones are Back!
  • Global Payments - Shaving Transaction Times to Under a Minute in the Hospitality Industry
  • Nationwide - Favourite Transactions on ATMS
Category Sponsor: First Data

Industry Personality of the Year

Category Winner: The Future Ticketing Project Team at Transport for London

Category Sponsor: American Express

Award Sponsors