The Card & Payments Awards launch 2017 Call for Entries

The search for customer service, excellence and innovation in card & payments begins as the Call for Entries for The Card & Payments Awards 2017 is launched with a deadline of Monday 3rd October 2016.

The aim of the Card & Payments Awards, now in its twelfth year, is to search out and reward players in the UK and Irish card and payments market who respond to customers’ needs with responsible lending practices, product and technological innovation, and operational excellence. The Card & Payments Awards is open to entries from credit, debit, prepaid and charge card issuers as well as merchant acquirers and other payment providers in the UK and Republic of Ireland.

The Awards, whose Prime Sponsor is TSYS, continue to be judged by an independent panel, chaired by Roger Alexander, Portfolio of NED and Advisory Roles.

The panel includes industry representatives from both UK and Irish umbrella payment bodies, TSYS and VocaLink, and The UK Cards Association, and all four main card payment organisations, American Express, Diners Club international, MasterCard and Visa as well as the Electronic Money Association, Amazon, the Prepaid International Forum and industry consultancies.

Categories cover technology initiatives, innovation, industry newcomers, security and anti-fraud, marketing, design, CSR and customer service. The awards also include dedicated categories for alternative payments providers, debit, credit and business card programmes and for initiatives launched with retailers.

The awards process will culminate in a black-tie Awards Dinner & Ceremony next February at The Grosvenor House Hotel. The event traditionally sells out in advance and more than 1200 guests attended the 2016 Dinner and Ceremony.

The categories are designed to reflect a range of disciplines and activities that are common to issuers, payment card brands and payments services operating across the UK and Irish markets.

The categories, sponsored by American Express, Diners Club International, First Data, Gemalto, Giesecke & Devrient, Ingenico Group (also a Silver Sponsor), MasterCard, TSYS and Visa, are as follows:

  • Best Credit Card Product of the Year
  • Best Prepaid Product of the Year
  • Best Debit Card Programme of the Year
  • Best Business Card Programme
  • Best Design of the Year
  • Best Marketing Campaign of the Year
  • Best Benefits or Loyalty Programme of the Year
  • Best CSR Programme
  • Best Achievement in TCF
  • Best Achievement in Retail Payments
  • Best Achievement in Customer Service
  • Best Initiative in Mobile Payments
  • Best Alternative or Digital Payments Programme
  • Best Security or Anti-Fraud Development
  • Best Technology Initiative of the Year
  • Best Industry Innovation of the Year
  • Best Payments Industry Newcomer
  • Industry Achievement Award

The deadline for entries is 17.00 on Monday 3 October 2016.

In addition to category sponsors The Card & Payments Awards has secured sponsorship from VocaLink (Reception Sponsor).

The winners will be announced at a black-tie Awards Ceremony and Dinner on Thursday 2nd February 2017 at The Grosvenor House Hotel in London.

For more information, or for details on how to submit an awards entry, visit the updated website at


For further enquiries, please contact:

Katie Crowe

The Card & Payments Awards

Tel: 020 7866 8188

The Card & Payments Awards aim to encourage best practice in the UK and Irish card and payments industries by recognising the achievements and successes of companies and individuals operating within them. The awards acknowledge organisations who advocate responsible customer acquisition, clarity of information and who support the community around them. Other award categories focus on technological developments, product design, innovation and marketing.

The 2017 awards event, sponsored by TSYS, will be held on Thursday 2nd February 2017 at The Grosvenor House Hotel in London. Awards submissions will be invited from 10th June 2016 and close on 3rd October 2016. Details of the awards categories and entry forms are available on The Card & Payments Awards web site:

Award Sponsors