In these uncertain times it’s been an encouraging year for submissions. Entry numbers have remained high but, perhaps more importantly, there has been a positive shift towards entries that focus on the customer at the heart of business.

View the Shortlist

Entries came in from over 70 different companies and, for the first-time, submissions were accepted from across Europe. Following a thorough judging process, a truly diverse mix of cards and payments companies have been shortlisted in the categories below.

• Social Inclusion in Financial Services
• Best Initiative in Open Banking
• Best Initiative from an SME
• Best Marketing Campaign
• Best Payments Industry Newcomer
• Success in Customer Service
• Best Product Design
• Best Security or Anti-Fraud Development
• Best Consumer Credit Card or Credit Facility
• Best Initiative in Digital Payments
• Innovation in Retail Payments
• Changing lives in the Community
• Best Processing Programme
• Best Technology Initiative
• Best Industry Innovation
• Excellence in Operational Innovation
• Best Payment Facility - non-credit
• Best Service to Business
• Best Benefits or Loyalty Scheme

In addition to the above, the winner of the Industry Achievement Award is a surprise announcement on the night.  This special award is presented in recognition of a significant contribution to the card and payments industry.

The Card & Payments Awards provides an excellent opportunity for companies to highlight recent successes and share these achievements with the whole industry.

Entries were judged on innovation, commercial success, Customer Value Proposition, creativity and speed of adoption.  The distinguished judging panel, chaired by Roger Alexander, comprises independent senior executives and recognised experts from across the financial services industry.

The Card & Payments Awards are once again backed by our prime sponsor TSYS, a Global Payments Company. We are also delighted to confirm ongoing support from American Express, Banking Circle, Contis, Ethoca, Fiserv, Mastercard, Reward and Visa.

Winners will be announced on Thursday 29^th April 2021. For more information, visit the website.