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The Card & Payments Awards today publish the full list of finalists for 2020. This announcement comes ahead of the fifteenth annual gala dinner and awards ceremony, which will be held on Thursday 6th February 2020 at The JW Marriott Grosvenor House in London.

View the shortlist here.

Entries came in from over 70 different organisations and represented a cross-section of the UK & Irish payments industry. Entry numbers were the highest in several years. Following a thorough judging process, this diverse mix of cards and payments companies have been shortlisted for one or more award.

The Card & Payments Awards provides an opportunity for companies to highlight recent successes and share these achievements with the whole industry.

Entries were judged on innovation, commercial success, Customer Value Proposition, creativity and speed of adoption. The distinguished judging panel, chaired by Roger Alexander, comprises independent senior executives and recognised experts from across the financial services industry.

The award categories are listed below.


Best Achievement in Customer Service

Best Achievement in Payments Processing

Best Achievement in Retail Payments

Best Benefits or Loyalty Programme of the Year

Best Consumer Credit Card or Credit Facility

Best Current Account of the Year

Best Design of the Year

Best Service to Business

Best Industry Innovation of the Year

Best Initiative from an SME

Best Initiative in Digital Payments

Best Marketing Campaign of the Year

Best Payments Industry Newcomer

Best Prepaid Product of the Year

Best Security or Anti-Fraud Development

Best Technology Initiative of the Year

Changing Lives in the Community

Excellence in Operational Innovation

Social Inclusion in Financial Services


In addition, we will announce the winner of the Industry Achievement Award on the night. This special award is presented to an individual or company that has had a considerable positive impact on the card and payments industry.

The Card & Payments Awards is supported by TSYS (Prime Sponsor), American Express, Auriemma, Banking Circle, Contis, Discover Global Network, Ethoca, FICO, First Data, Ingenico (Silver Sponsor and Payments Partner), Mastercard, Moorwand, Reward, Tribe Payments and Visa.

The winners will be announced at the black-tie Awards Ceremony and Dinner on Thursday 6th February 2020 at The JW Marriott Grosvenor House Hotel in London.

To attend the industry’s premier networking event, and for more information on how to book a table, visit us at

Award Sponsors

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