The Card & Payments Awards 2014 Shortlist Announced

For the ninth year running, we are pleased to announce the shortlist for The Card & Payments Awards

This has been a very interesting year for the card and payments industry, with the focus very much on providing that ‘something extra’ to both the consumer and the merchant. Whether it is improved proposition, better customer experience, the use of loyalty and rewards, new channels or improved customer interaction there has been much activity. Marketing is getting lively and new products are coming to market.

There has been some notable innovations and applications in cards and payments professionals are challenged with the need to constantly move forward. mPOS, NFC contactless and other alternative payments methods are increasingly being adopted. There is also the complex and continuously changing regulatory environment to consider. Despite these hurdles and the difficulties, it is an exciting time and this year’s entries have reflected this. Within the shortlist, there are great examples of great creativity, innovation, ingenuity and excellence.

With a high number of entries and an extremely high standard of entry the task of shortlisting is a difficult one for our independent panel of judges, chaired by John Woods, Chairman of Moneyfacts. However they have managed to do this and we thank them warmly for their efforts. John Woods commented “The judging panel were pleased with the breadth of entries that have come in from both traditional and new supporters of the Awards. There are some very strong entries on the shortlist which showcase the innovation, customer service excellence and other achievements being delivered by the industry”

Congratulations to those who have made it through.

The Card & Payments Awards Gala Evening at the Grosvenor House Hotel, Park Lane, London is heading towards another sell out, so if you have yet to book your table, be quick!

Kirsty Perkins, The Card & Payments Awards

The full short list for The Card & Payments Awards 2014 is noted below together with e edition of Card & Payments World :

Best card design of the year

Sponsored by Gemalto

Coutts & Co – Silk Card
Emirates Skywards and MBNA – Emirates Skywards Credit Card Account and Emirates Skywards Elite Credit Card Account.
Manchester United & MBNA – The Manchester United 2013 Champions Credit Card design
MBNA – The MBNA Everyday Credit Card
MBNA – MBNA More Rewards Credit Card
Travelex and Raphaels Bank – Cash Passport Globe

Best card marketing campaign of the year

Sponsored by FIS

Barclaycard – Barclaycard Contactless London
Barclaycard – “Toys”
Barclays – Branch Debit Card Replacement
Manchester United & MBNA – Manchester United Credit Card
Santander UK – 123 Credit Card
Tesco Bank – Bagel

Best card benefits programme of the year

Sponsored by Affinion International

Barclaycard – Barclaycard Freedom Rewards
Capital One and Vauxhall Rewards – Vauxhall Rewards
Coutts & Co – Silk Card
Lloyds Banking Group – Halifax Cashback Extras
Royal Bank of Scotland Group – Cashback Plus ” Feel rewarded every day”
SAV Credit – aqua Credit Checker

Best card cross-selling programme of the year

Barclays and Barclaycard – Barclaycard transfer to Bank
Barclays and Barclaycard – Better Together
WEX CorporatePay – WEX CorporatePay’s Virtual Credit and Virtual Prepaid Programme

Best affinity or co-branded card programme

Sponsored by comparethemarket.com

Capital One and Media Ingenuity – Luma Credit Card
Capital One and Vauxhall Rewards- Vauxhall Rewards
Emirates Skywards and MBNA – Emirates Skywards Credit Card Account and Emirates Skywards Elite Credit Card Account.
Etihad Guest & MBNA – Etihad Guest Credit Card Account
Manchester United & MBNA – Manchester United Credit Card
STA and IDT Financial Services with Tuxedo Money – STA ISIC Cashcard

Best business card programme

Sponsored by TSYS Managed Services EMEA

Advanced Payment Solutions – Cashplus Business Card Programme
AirPlus International – Europe’s First Mobile Corporate Payment Product
American Express – Corporate Gold & Platinum Cards
cardone banking and Wirecard Card Solutions – cardonebanking current account for Small Businesses
Lloyds Banking Group – Corporate MultiPay
WEX CorporatePay – WEX CorporatePay’s Virtual Credit and Virtual Prepaid Programme

Best CSR programme

Sponsored by Insignia Cards

American Express – Realise the Potential of the Community
Ikano Bank – Cheese Matters

Best merchant acquiring initiative

Sponsored by Diners Club International

AIB Merchant Services – Authipay
Wirecard UK & Ireland – Setting Trends – Wirecard As An Integral Part Of The Mobile Evolution
WorldPay – WorldPay “Contactless”
WorldPay – Global Shopper

Best security/anti-fraud development

Sponsored by FICO

Barclays – Text message alerts, 24/7 worldwide
Chase Paymentech Europe – Safetech Fraud Tools
HSBC – ‘Groundbreaking Card Not Present Solution’
MBNA – MBNA Email Triggers
Royal Bank of Scotland Group – RBS & RSA Working together to prevent Fraud

Best alternative payments programme

Citi & PayPoint – Simple Payment Service
Kalixa Payments Group – Kalixa Pay
PayPoint – PayPoint Quick Credit Voucher – A real-time voucher generation portal
paysafecard – paysafecard – pay cash. pay safe.
Tuxedo Money and IDT Financial Services – Eccount Money
Ukash – Ukash

Best initiative in mobile payments

Sponsored by Giesecke & Devrient

Barclays – Pingit:Buyit
Barclays – Pingit:Picture Payments
EE – Phones are Back!
Global Payments – Bringing card acceptance to small businesses using mobile technology.
PayPal – PayPal Here
WorldPay Zinc – Putting card payments in the hands of micro businesses

Best technology initiative of the year

Sponsored by Ingenico

Barclaycard – Disputes Transformation
EE – Pay Phones are Back!
Global Payments – Using mobile technology to make card acceptance a reality for small businesses.
MBNA – MBNA Responsive Digital Design Programme
Nationwide – Favourite Transactions on ATMs
PayPoint – PayPoint Quick Credit Voucher – A real-time voucher generation portal

Best industry innovation of the year

Sponsored by First Data

AirPlus International – Europe’s First Mobile Corporate Payment Product
Barclaycard – Disputes Transformation
Barclays – Pingit : Buyit
EE – Pay Phones are Back!
Global Payments – Shaving transaction times to under a minute in the hospitality industry.
Nationwide – Favourite Transactions on ATMs

Best CRM programme

Barclaycard – Barclaycard Credit Increase Policy
Barclaycard – Barclaycard Customer Retention Programme
Ikano Bank – Ikano turning Karen Millen’s Client data into valuable actionable insight
Royal Bank of Scotland Group – RBSG & Aimia – Your Points

Best Overseas Payments Programme

Sponsored by AXA Travel Insurance

AirPlus International – AirPlus International in China
Bank of America Merrill Lynch – Corporate Travel Card
Barclaycard US – Barclaycard Arrival
Contis Financial Services – airBaltic Payment Card
IDT Financial Services – The XXImo Card
WorldPay – WorldPay’s Alternative Payments Programme

Best achievement in customer service

Sponsored by MasterCard

Barclaycard – Disputes Transformation
Barclaycard – “Making the Basics Great” Improvement Strategy
Global Payments – Bringing customer sign-up into the twenty-first century.
MBNA – MBNA Essentials
Nationwide – Doing The Right Thing
Santander UK – Moments of Truth

Most responsible credit card lending practices

Sponsored by Visa

Barclaycard and Barclays – Better Together
CCUK Finance Ltd and Raphaels Bank – Shout! – The Launch of a new voice for responsible lending
Nationwide – Open Doors
SAV Credit – aqua Credit Checker

Best new debit card programme of the year

KBC Bank – The Bank of You
Nationwide – FlexPlus Account
Royal Bank of Scotland Group – Cashback Plus ” Feel rewarded every day”

Best new prepaid card product of the year

Sponsored by Be

Contis Financial Services – Motonovo Prepaid Card with Performance Bonus
easyJet and Raphaels Bank with Payment Card Technologies – The Euro Currency Card by easyJet
Payment Card Solutions and IDT Financial Services – The Bread4Scrap Prepaid Card Solution for the Scrap Metals Industry
STA and IDT Financial Services with Tuxedo Money – STA ISIC Cashcard
Travelex and Raphaels Bank – Multi-currency Cash Passport
Tuxedo Money and IDT Financial Services – Eccount Money

Best new credit card product of the year

Sponsored by Aspire Lifestyles

Capital One – Aspire World Travel
Emirates Skywards and MBNA – Emirates Skywards Credit Card Account and Emirates Skywards Elite Credit Card Account.
Etihad Guest & MBNA – Etihad Guest Credit Card Account

Industry Personality of the Year

Sponsored by American Express

To be announced on the 6th February 2014

Lifetime Achievement Award

Sponsored by The Ashton Partnership

To be announced on the 6th February 2014

Award Sponsors