Dinner & Ceremony

29 April 2021

JW Marriott Grosvenor House
Park Lane London

Social Inclusion in Financial Services

This award is open to any qualifying entrant who has made a significant contribution to the advancement of socially inclusive treatment of customers. Entries should demonstrate how the customer is at the heart of the organisation’s business activities and how the organisation is delivering consistently fair outcomes to all consumers, is proactive about remedying any shortcomings and how social and financial inclusion is integral to their business culture and ethos. Entries may be in respect of a single significant project or programme, as well as those organisations who are seeking to cater to vulnerable consumers (demographically, financially or socio-economically). The qualifying period is 1 January to 31 August 2020.

Applicant Group

  • Brands and Affinity Partners
  • Charge Card Issuers
  • Credit Card Issuers
  • Debit Card Issuers
  • Merchant Acquirers
  • Other Payments Companies
  • Prepaid Card Issuers

Judging Criteria

  • The degree to which financial inclusion has been advanced within the reporting period.
  • Evidence of innovation with regards to fair treatment of all customers.
  • Entry evidences that good business performance and the principles of financial inclusion are entirely compatible.
Call for Entries
Entry Deadline
Shortlist Announced
Dinner & Ceremony

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