Dinner & Ceremony

4 February 2021

JW Marriott Grosvenor House
Park Lane London

Best Benefits or Loyalty Scheme

Entries will be accepted from card brands, issuers, merchant acquirers, retailers and other payments companies for payments related benefits and loyalty schemes launched between 1 January 2019 and 31 August 2020. Judges will be looking for examples of benefits packages or linked loyalty engagement programmes, where entrants can demonstrate how they have addressed customer needs and targeted an attractive value proposition to specific customers to drive increased engagement / loyalty, improve sales and overall benefits to both customer and provider. For acquirer entries, judges will want to see innovative merchant programmes that incentivise and reward customers. Great programmes are only great if they have increased loyalty. Please note that entries should be submitted by the organisation that has the direct interface with the end payer or the merchant offering the service.

Applicant Group

  • Brands and Affinity Partners
  • Charge Card Issuers
  • Credit Card Issuers
  • Debit Card Issuers
  • Merchant Acquirers
  • Other Payments Companies
  • Prepaid Card Issuers
  • Retailers

Judging Criteria

  • Demonstrate the Customer Value Proposition.
  • Evidence of success in generating increased sales
  • improved loyalty and overall benefits to both customer and provider – provide relevant metrics.
  • Creativity and effectiveness in packaging and fulfilling benefits and / or loyalty programme.
  • Transparency of information and clarity of communications.
9
Call for Entries
June2020
21
Entry Deadline
September2020
11
Shortlist Announced
November2020
4
Dinner & Ceremony
February2021

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