Open to card issuers, banking acquirers, retailers and other payment companies who will be expected to set out an innovative solution which has improved the security of customers’ transactions at any stage of the payment process or has protected the customer from internet, mobile or other card-not-present (CNP) fraud, identity theft, card interception etc. Submissions for your fraud prevention or detection initiative should focus on activity between 1 January 2019 and 31 August 2020. Please note that entries should be submitted by the organisation that has the direct interface with the end payer or the merchant offering the service.

The judges will make this award to the card brand / issuer or payments provider who can demonstrate creative thinking behind the design of its card or digital payments interface. Qualifying designs will have been brought to market between 1 January 2019 and 31 August 2020. The design should stand out in the market and serve to enhance the relationship between customer and provider. Whether physical card or digital interface the judges will be looking for designs that are complimentary with the brand and can evidence that the design has performed well. Please note that entries should be submitted by the organisation that has the direct interface with the end payer or the merchant offering the service.

If you are submitting a card design please send 14 physical samples in addition to a high resolution image. If you are submitting a digital payments interface please submit high resolution images.

Entries will be accepted from companies who offer facilities for any electronic payment or money transmission e.g. which do not necessarily require a physical card or card account. This could include mobile payments, electronic wallets, peer-to-peer payments, money transmission services, e-money, electronic vouchers or cheques and other digital payments propositions. Entries should cover initiatives implemented or launched between 1 January 2019 and 31 August 2020. Entries should be submitted by the organisation that has the direct interface with the end payer or the retailer / merchant that is offering the programme.

Entries will be accepted from card brands, issuers, merchant acquirers, retailers and other payments companies for payments related benefits and loyalty schemes launched between 1 January 2019 and 31 August 2020. Judges will be looking for examples of benefits packages or linked loyalty engagement programmes, where entrants can demonstrate how they have addressed customer needs and targeted an attractive value proposition to specific customers to drive increased engagement / loyalty, improve sales and overall benefits to both customer and provider. For acquirer entries, judges will want to see innovative merchant programmes that incentivise and reward customers. Great programmes are only great if they have increased loyalty. Please note that entries should be submitted by the organisation that has the direct interface with the end payer or the merchant offering the service.